Terms and Conditions
Effective Date: 4 July 2026
Terms and Conditions of Sale
These Terms and Conditions govern the use of our website and the purchase of products from ULEI DE GABUD ULEI NATURAL DIN PLANTE OLEAGINOASE SRL. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
1. Company Information
Company Name: ULEI DE GABUD ULEI NATURAL DIN PLANTE OLEAGINOASE SRL
VAT Number: RO45956119
Trade Register Number: J1/447/2022
Registered Office: Main Street, No. 6, Gabud, Alba County, Romania
Head Office: Palas / Aurel Vlaicu Industrial Corridor (City Zone), Romania
Email: sales@uleidegabuduleinatural.com
2. Definitions
- Company, we, our, or us refers to ULEI DE GABUD ULEI NATURAL DIN PLANTE OLEAGINOASE SRL.
- Customer, you, or your refers to any person purchasing products through our website.
- Products refers to all natural plant oils and other goods offered for sale.
- Website refers to our online store.
3. Eligibility
By placing an order, you confirm that:
- You are at least 18 years of age or have the consent of a parent or legal guardian.
- The information you provide is accurate and complete.
- You have the legal capacity to enter into binding contracts.
4. Products
We strive to ensure that all product descriptions, photographs, specifications, and prices are accurate.
However:
- Product images are for illustrative purposes only.
- Natural products may vary slightly in colour, texture, aroma, or appearance due to their natural origin.
- Minor variations do not constitute defects.
5. Pricing
All prices displayed on the website are shown in the applicable currency.
Where applicable, prices include VAT unless otherwise stated.
Shipping charges are calculated separately and displayed before checkout.
We reserve the right to change prices at any time, but changes will not affect orders already confirmed.
6. Orders
Submitting an order constitutes an offer to purchase.
An order is considered accepted only after you receive an order confirmation from us.
We reserve the right to refuse or cancel orders where:
- Products are unavailable.
- Payment cannot be verified.
- Pricing errors occur.
- Fraud is suspected.
- Incorrect information has been supplied.
7. Payment
We accept the payment methods via TT, Letter of Credits , COD and CAD etc
Payment must be successfully completed before products are dispatched unless another arrangement has been agreed.
8. Shipping
Shipping is carried out in accordance with our Shipping Policy.
Estimated delivery times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by carriers, customs authorities, weather conditions, or events beyond our reasonable control.
9. Right of Withdrawal
Consumers within the European Union have the right to withdraw from distance contracts within 14 calendar days in accordance with Directive 2011/83/EU, except where legal exemptions apply.
Details of the withdrawal procedure are available in our Return and Refund Policy.
10. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
For hygiene and food safety reasons, opened or unsealed edible oil products may not be eligible for return except where required by law.
11. Product Quality
Our products are manufactured and supplied with care.
Customers should:
- Read product labels before use.
- Store products according to the provided instructions.
- Observe any stated expiry or best-before dates.
The Company is not responsible for damage resulting from improper storage, misuse, or use contrary to the product instructions.
12. Intellectual Property
All content on the website, including:
- Text
- Images
- Logos
- Product names
- Graphics
- Documents
- Design elements
is the property of ULEI DE GABUD ULEI NATURAL DIN PLANTE OLEAGINOASE SRL or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
13. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
- Indirect or consequential losses.
- Loss of profits.
- Business interruption.
- Data loss.
- Delays caused by third parties.
Nothing in these Terms excludes liability that cannot legally be excluded under Romanian or European Union law.
14. Privacy
We process personal data in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
15. Force Majeure
We shall not be liable for failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- War
- Government restrictions
- Strikes
- Transportation disruptions
- Power failures
- Internet outages
- Pandemics
16. Governing Law
These Terms and Conditions are governed by the laws of Romania.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent Romanian courts, without prejudice to any mandatory consumer protection rights under applicable European Union legislation.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Amendments
We reserve the right to update these Terms and Conditions at any time.
The latest version will always be published on our website with the revised effective date.
19. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
ULEI DE GABUD ULEI NATURAL DIN PLANTE OLEAGINOASE SRL
Registered Office:
Main Street, No. 6, Gabud, Alba County, Romania
Head Office:
Palas / Aurel Vlaicu Industrial Corridor (City Zone), Romania
VAT Number: RO45956119
Trade Register Number: J1/447/2022
